ambient acoustics +380 96 503-09-44
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  • Warranty

    1. The warranty for the internal electronic components (speakers, crossover) used in Ambient-acoustics monitors (not remolding service) is 1 year, for Ambient Cord is 6 months, for shells (otoplastic) is 30 days.
    2. The warranty covers the manufacturing defect of speakers, acoustic filters or components, i.e. if the defect is not caused by an obvious mishandling.
    3. Ambient acoustics undertakes necessary form correction of monitors’ shells, custom sleeves, earplugs or manufacture new ones:

      • if during the month of using the shells is caused a discomfort for its owner;

      • if shells were roughness, abruptness, sharp edges, or any other kind of defect,which is not due to a buyer’s anatomical features of ears!

    4. Ambient acoustics undertakes necessary form correction of monitors’ shells, custom sleeves, earplugs or manufacture new ones:

    • if during the month of using the shells is caused a phisical discomfort for its owner;

    • if shells were roughness, abruptness, sharp edges, or any other kind of defect,which is not due to a buyer’s anatomical features of ears!

    Warranty does not apply to monitors:

    • with mechanical damage of shells;

    • with evident moisture exposure, sulfur, sweat or other liquids to the internal components ;

    • with the presence of foreign objects in the sound bores;

    • with damaged caused by negligent use;

    • with signs of unauthorized repairs and any kind of modification;

    • with signs of exposure to extreme temperatures;

    • with signs of impact of a vibration character;

    The warranty does not extend to the internal components of in-ear phones after remolding! When customizing laboratory ensures only otoplastic (custom shells)!